Announcements regarding County Offices during COVID-19 (Coronavirus) Pandemic

County Office Buildings will begin reopening to the public on Monday, June 1, 2020. Some offices may not be open until the week of June 8, 2020. Offices are staffed and are answering phones, receiving mail and receiving email.

Those that are not open on June 1, 2020, will meet with members of the public by appointment.

Departmental Contact Information can be found here: Department Contact Information. If you cannot reach a department please email and the IT Department will get your message to the relevant department.

To protect others, face coverings should be worn when in public spaces that cannot maintain 6’ social distancing. Starting May 1, 2020, they are required in IL. For guidelines, visit the CUPHD website at Approved Cloth Face Coverings

Champaign County Coronavirus Response Webpage

Animal Control is continuing operations for responding to public calls and provision of impounded animal care.

Staff is practicing social distancing and doing extra cleaning/sanitizing of common areas.

Go here for contact info Animal Control

The Auditor's Office is closed to the public but has at least one staff member on duty during regular business hours.

Mail, email and phones are being monitored and answered.

Staff is practicing social distancing by staggering work days.

Go here for contact info Auditor's Office

The Board of Review is closed to the public but has access to phones, mail and email.

Go here for contact info Board of Review

The Board of Review Office will be closed through April 30, 2020.

The Circuit Clerk's Office is closed to the public with the exception of Emergency Order of Protection filings.

Please use email to contact the office,

The public is encouraged to use online resources available on the Circuit Clerk's website at

Payments may not be made at the counter, but JANO has waived payment processing fees for online payments, and we are still processing payments made by mail. Checks are still being issued for bond refunds and disbursements. We will not send any cases to collections at this time, nor will we send failure to pay notices. We are working with the State's Attorney's office to move payment due dates out to May.

Go here for contact info Circuit Clerk

Frequently asked questions regarding Jury Duty during the pandemic.

Circuit Clerk encourages use of online services

The Champaign County Coroner's Office performs a vital public safety role by investigating the cause and manner of death for persons who die suddenly, unexpectedly, under suspicious circumstances, and/or from non-natural causes. Additionally, the coroner's office performs a vital role in investigating, monitoring and reporting deaths due to infectious/contagious diseases outside of healthcare settings.

Due to the fact the coroner's office is a small office with limited staff to perform these vital functions, I am taking steps to minimize potential exposure of my staff to persons who may have unknowingly contracted the COVID-19 virus or been in close contact with someone who may have contracted the COVID-19 virus.

The coroner's office will continue to handle calls for death reports and respond to deaths in the same manner we have done in the past and will continue to provide autopsy services to other counties and hospitals however, the coroner's office will be closed to the public effective 4:30PM on Friday, March 20, 2020 through Friday, May 1, 2020. Some staff may be working from home and others may be at the coroner's office on a limited/intermittent basis during this time.

Funeral directors and coroners who need assistance from our office with death certificates, cremation permits, scheduling autopsies, and dropping off/picking up decedents should contact our office by phone, prior to coming to the coroner's office, to speak with a staff member and arrange a time to meet at the coroner's office. We also ask that you limit the number of persons coming to the coroner's office to a maximum of 1-2 persons at a time. I will evaluate the status of the COVID- 19 pandemic on April 6, 2020 to make a determination if the coroner's office should stay closed to the public for a longer period.

I apologize for any inconvenience this may cause and request your cooperation with our efforts to minimize the impact of COVID-19 on daily coroner operations. Please contact the coroner's office at 217-384-3888 with any questions you may have.

Go here for contact info Coroner's Office.

The Supervisor of Assessments Office is closed to the public through April 30, 2020, but mail, email and phones are being monitored and answered.

Go here for contact info County Assessment Office (Supervisor of Assessments).

The Champaign County Clerk’s office is closed to the public on a walk-in basis until further notice. We have reduced staffing to process immediate needs/requests.

For Vital Records info/requests/orders please go to our website For Marriage/Civil Union Licenses, Notaries, and DBAs, please email or call 217-384-3720 to make an appointment.

For Property Tax info please go to our website For Property Tax requests/or to pay delinquent property taxes please e-mail or call 217-384-3722 to make an appointment.

Go here for contact info

The Champaign County Highway Department continues to provide services needed including road maintenance, fleet maintenance and engineering services, but remains closed to the public until further notice.

Go here for contact info Highway Department

The Physical Plant, maintenance and custodial functions, are essential operations of Champaign County. Our maintenance staff ensures daily that our HVAC systems and other building operations systems function properly and efficiently; and, that our custodial staff provide building interiors with the necessary cleaning to afford all County Staff and guests with the safest working and living environment possible. Balancing this necessary work with the safety of our Physical Plant Employees, beginning March 24, 2020, we will reduce our Physical Plant work force by 50% each day for the next two weeks. At the conclusion of today, all County buildings will have been cleaned, sanitized and stocked with paper towels and toilet paper. During this two-week period, County Buildings are closed to the general public and non-essential County employees have been asked to stay home to help prevent the spread of COVID-19. The Physical Plant plans to staff each campus with both maintenance and custodial support, which will allow each of our County buildings to receive adequate support. Our custodial staff will continue to clean for COVID19, using cleaning agents and our electro-static sprayers.

The office is closed to the public through April 30, 2020, and all meetings have been cancelled.

Go here for contact info Planning and Zoning Department

The Champaign County Juvenile Detention Center remains fully operational. We have implemented a number of operational changes to protect the health and safety of our residents and staff. We review our operational procedures on a daily basis and will implement additional procedures when necessary.

The Probation Office remains closed to clients; however phones and emails are being monitored and answered.

Go here for contact info Probation and Court Services Department

Frequently asked questions regarding Probation during the pandemic.

The Champaign County Recorder is open for recording but is closed for all other services.

Documents for recording may be submitted by mail or through a certified electronic recording service.

Documents may be dropped off between 8:00 am and 4:30 pm by coming to the southeast entrance of the Brookens Administrative Center and calling 217-384-3774. Someone will meet you at the outside door.

More information is available at

Effective Friday, March 20, 2020, all RPC sites have been closed to the public and we have fully implemented remote access for employees. As of this afternoon, the plan is to keep our sites closed to the public through April 30th. RPC staff providing essential services in community-based settings will continue service delivery as directed by supervisors. We have been in constant communication with our various funding sources to ensure that we following appropriate guidelines to continue providing services remotely.

To facilitate remote access for our employees and ensure continued delivery of services to our clients, the RPC has taken steps to make that access available to everyone.

Community Services Division

  • • We are continuing to provide services both remotely and in person to our clients in several of the programs under this division.
  • • We will be launching an Emergency Lodging Fund for Champaign County which will help to meet the needs of the homeless population during the COVID-19 pandemic. The fund will seek to bolster local emergency shelter capacity and meet the needs of individuals experiencing homelessness in a setting that allows for the recommended proper social distancing of six feet between individuals. This will be funded through additional funding authorized by the Illinois Department of Human Services (IDHS).
  • • We will be developing a robust workplan with the Community Services Block Grant Funds that were recently included in the stimulus package passed by Congress and signed into law by the President in response to this pandemic.

Early Childhood Education Division

  • • The Early Childhood Division has a dedicated Facebook Group page to interact with families during this crisis. The RPC Early Childhood Education,
    • o This Facebook Group page is allowing our team to connect with families, the community, and employees and provide support. Our team is posting educational and community resources, storytellers, video activities and lessons, and messages from staff. As of today’s date, March 30, we have 146 members including employees, community partners, and parents.
  • • The non-bargaining unit staff are contacting families to survey their needs and providing immediate support and information.
  • • Starting April 6, classroom teams, home visitors, and family advocates will begin contacting families via phone, text messaging, and email based on families’ preferences for communicating. Weekly, these classroom teams will contact families and hopefully speak with children and provide educational support to parents.
  • • All five Family Child Care Home Provider Partners have remained open but only serving essential workers from our enrolled families. Each provider is serving no more than six children. The attendance has been very low.
  • • Management has applied for the special CACFP application to distribute food to families weekly. We hope to begin this by April 7.
  • • Our team will also begin distributing care packages that include diapers, baby wipes, formula, and baby. We hope to begin this by April 7.
  • • Three non-bargaining unit employees have agreed to assist Rent Assistance with calls.

Planning and Community Development Division

C-CARTS has responded to the COVID crisis in a few ways:

  • • All trips are free in an effort to reduce contact between passengers and operators. Unfortunately, C-CARTS cannot enact a policy where passengers enter in the back like the CUMTD system has done.
  • • Reached out to agencies regarding whether they may need help transporting meals, supplies, etc. Rantoul City Schools is the only agency that accepted. Staff from CUMTD responsible for managing C-CARTS is sorting out the details to help Rantoul City Schools. This is considered an eligible expense under IDOT and the FTA.
  • • Added another bus that follows the first one on the fixed route. This is to reduce the number of people on one bus at a time and comply with social distance.
  • • With ridership down, some C-CARTS operators have been performing route analysis for the current fixed-route and investigating how a Mahomet service could look like. The idea is to avoid laying off C-CARTS operators due to low ridership.

Before working remotely, RPC staff set up a Brookens Center Census hub where they were able to help Brookens visitors complete their Census form at the Brookens Census hub: 142 people were assisted in three days.
Since starting to work remotely, RPC staff responsible for Census 2020 outreach have completed the following tasks during the COVID crisis to continue education and outreach:

Go here for contact info Champaign County Regional Planning Commission

  • • Updated Census yard sign to read “Census Assistance Online,” installed two signs on Lincoln Avenue in Urbana near Capstone Quarters and One South apartments since that Census tract was reporting a low self-response rate. After doing this last week, Census self-response rates are up on that area.
  • • Posted items related to the Census to Champaign County Complete Count Committee (CCC) Facebook group: Mayor Feinen’s Census podcast, Census Bureau field operations suspension announcement, 3/12 Census launch event photos, City of Urbana Census invitation videos in 4 languages, Chicago Tribune article about potential undercounts in college towns, Census Bureau video about college students counting themselves in their college towns, Asian Americans Advancing Justice resources, photos of Lincoln Avenue Census billboard and yard signs
  • • Communicated to the Champaign County CCC the following: Census Bureau delayed operations announcements and schedules, local self-response rates, public Facebook page, guidance for college students to complete the Census form for their campus address.
  • • Set up, promoted, and posted to new 2020 Central Illinois Census Facebook page.
  • • Set up, promoted, and posted to new 2020 Central Illinois Census Twitter page.
  • • Communicated with Illini Memes and Illinois Student Government about promoting the correct way to complete the Census among University of Illinois students.
  • • Assisted a Champaign resident with completing the Census via phone.
  • • Researched Census Bureau guidance and videos explaining where college students should count themselves due to COVID-19. Based on the research conducted RPC staff communicated with the University of Illinois, EDC, Cities of Champaign and Urbana, University YMCA, and CUPHD about plans to inform UIUC students that they should count themselves in Urbana-Champaign.
  • • Communicated with Champaign County First and University YMCA on submitting a letter to Census Bureau asking if the University of Illinois can submit information for all of its students.
  • • Completed and shared research with the Census Bureau on potential church, school, and community center contacts in Low Response Score (LRS) tracts in Champaign County.
  • • Connected CUPHD to RPC HSTP Coordinator to investigate the possibility of transit agencies in surrounding counties allowing Census advertisements on their buses.

Other staff will be assisting the Community Services Division with Rental Assistance calls.

Staff are investigating the possibility of assisting businesses in small communities in the LWIA 17 region to apply for Downstate Small Business Stabilization Program Grants.

The Sheriff's Office and Adult Detention Facilities are operating as usual, with reduced office staff.

Operational changes are being made to protect the health and safety of inmates and staff.

In person visitation and on site video visitation is not being allowed, but remote video visitation and inmate phone calls are still being allowed.

Steps being taked to reduce the effects of COVID-19 in the Champaign County Adult Detention Facilities

Go here for contact info Sheriff's Office and Adult Detention

Press Release regarding Suspension of Evictions.

The Office is closed to the public through April 30, 2020, but mail, email and phones are being monitored and answered.

Go here for contact info Treasurer's Office

Press Release regarding Treasurer's Office closing.

The Office is closed to the public through April 30, 2020, but mail, email and phones are being monitored and answered.

Go here for contact info Veteran's Assistance Commission