Champaign County Treasurer
Daniel J. Welch
Frequently Asked Questions
Tax Collection Questions and Answers
- What is my Parcel Identification Number (PIN)?
Your PIN # is a 12 digit number that identifies
your particular piece of property. It appears above your name and address
on the payment coupon. If you need this number, contact the Supervisor
of Assessments at 217-384-3760.
- I have not received my tax bill yet. When will I get
Tax bills will be mailed on May 2, 2014. If you have not received your
bill by May 16, 2014 please contact our office at 217-384-3743.
- What if I do not receive a tax bill?
If you do not receive a tax bill, it is your responsibility to contact our
office to request a duplicate bill. If you are a new homeowner and the bill was
issued in the previous owner's name, contact our office for a duplicate bill.
By law, failure to receive a tax bill, or receiving one late for any reason, will
not relieve the taxpayer from paying taxes or late fees.
- What if I just purchased the property and didn't own it last
New homeowners should check their real estate closing documents, or with their
Title Company or attorney, to see if they owe taxes due this year. Depending
upon the closing and document recording dates, the tax bill may have been sent
to the previous owner. If you find that you do owe taxes, please contact our
office for a duplicate bill.
- What year is this tax bill for?
The tax bills that will be mailed on May 2, 2014 are for the calendar year of 2013. Illinois property
taxes are based on the taxable value of your property on January 1 of the previous year.
- What if I receive a tax bill for a property I no longer own?
If you no longer own the property, it is your responsibility to forward the bill to the new owner.
- My mortgage company pays my tax bill, why did I receive a tax
bill in the mail?
We always send the tax bill to the homeowner, so that they can check their assessment and exemptions
and confirm that they are correct. Mortgage companies do not need your bill to pay. They request your
amount electronically and they pay your bill electronically. If your mortgage company has requested
your amount that will be notated on your payment coupon with the following message:
"This amount has
been reported to a mortgage company (See payment information)". If your payment coupon does not have
this message, and your mortgage company is paying the bill, you will be responsible for getting the
bill or the amount due to them.
- When is each installment due?
This year the first installment is due on June 2, 2014 and the second installment is due September
Statutory due dates of June 1 and September 1 are set by law and can only change if they fall on
a holiday or weekend.
- Can I pay both installments at once?
Yes, as long as it is done on or before the first installment due
date, or with late fees included for payments made after the due
- Do you accept a postmark as being on time?
Yes we do, in regards to late interest charges. Be sure to mail your
payment on or before the due date, and be sure that the Post Office
marks your envelope with the date that you mail your payment. It is
strongly recommended that you take your payment envelope inside the
Post Office and have them apply a postmark at the counter in your presence.
- What are the different ways that I can pay my bill?
There are several convenient ways to pay your tax bill. They are all listed on the back of each payment coupon.
a. We encourage you to pay at your local participating bank (see insert in your tax
bill for names of banks) on or before the due date. Banks cannot accept any payment
after the due date. You must have an original payment coupon to pay at a bank.
b. You can mail your payment to us at P.O. Box 9, Urbana, Illinois 61803-0009 (make checks payable to
Champaign County Collector). Please include your payment coupon with your check. See question 10
for postmark information.
c. You can pay on-line at
www.illinoisepay.com and also by calling toll-free 1-877-690-3729 (Jurisdiction Code 7004)
with a credit card or eCheck. Your bill number is needed on-line and
your PIN is needed for toll-free phone payment. The following credit
cards can be used: Visa, MasterCard, American Express, Discover and
d. You can pay at our office at the Brookens Center, 1776 E. Washington,
Urbana, Illinois 61802-4581. Our office hours are 8am to 4:30pm Monday-Friday, except
holidays. We do extend our office hours on the due dates from 7:30am
to 5pm. You can also use our 24-hour drop box in the south circle
drive of the Brookens Center (under the flag pole). We accept cash,
checks, money orders, cashier's check, VISA, MasterCard, American
Express, Discover and VISA Debit.
e. Finally, you can sign up for Automatic Withdrawal of your payment from your
bank account (see insert in your tax bill for enrolling details). If after signing up for the Automatic Payment system
you choose to make a payment on your own you will be removed
from the system and you will need to reapply the next tax
- What happens if I must pay late?
Late payment schedules are attached to each payment coupon. Follow these schedules
only if paying late. If you follow the late payment schedule you will still receive
any legally required late notices. By law, late interest must be charged on payments
received after the due date (unless postmarked) and is assessed as 1.5% per month
or any part of a month. Late interest increases every 30 days accordingly.
- Do you send any reminders?
Yes we do. We send a reminder shortly after both due dates. We also send
press releases to the local media regarding the bills being mailed and before each due date.
- When do you stop accepting personal/business checks?
Starting on Wednesday, September 24, 2014, we will only accept cash, money orders, cashier's checks,
certified checks and credit cards in our office. You may also pay on-line at
or using the toll-free number 1-877-690-3729 (Jurisdiction code 7004) until midnight October 22,
- What happens if I cannot pay my taxes? What will happen to
By law, we are required to notify you two ways if you are unable to pay
your taxes. In October a delinquent notice is sent to you by certified mail and your name
and amount due are to be published in the newspaper. If there are any
unpaid taxes after 4:30pm October 23, 2014, we are required by law to hold a Tax Sale.
It will be held on October 24, 2014. At that time, any unpaid taxes will be
to a tax buyer who will pay them for the taxpayer. It is important to note, the property itself
is not sold, just the taxes. After the tax sale, you will be liable for the amount sold
at the tax sale as well as interest at a rate determined the day of the sale.
Approximately two weeks after the tax sale, you can call the County
Clerk at 217-384-3722 to find out how much you owe. Within 4
months of the tax sale you will receive a Take Notice from the
County Clerk letting you know the amount you owe and when that
amount will change. To redeem your taxes you pay the County
Clerk and the Clerk then pays the tax buyer back. If you do
not redeem your taxes within 2 1/2 years the tax buyer has the legal
right to petition the court for a deed to the property.
- Who do I contact with questions about my bill?
Listed on the back of each tax bill is a box with contact information for the offices of
the County Clerk, Treasurer, Supervisor of Assessments and Board of Review. Also
listed is the responsibility each office has for the information on your tax bill. Please
call the appropriate office with any questions.
- Why does the County charge a processing fee on credit card
The processing fee is not charged by the County. The fees that are charged to the
cardholder are given to the vendor that is processing the payment on behalf of the
County. The fee goes towards the credit card processing fees and the costs of capturing
the payment as well as providing a secure site for all of this to take place.
and local governments who use the Illinois EPAY program do not receive any revenue from
the processing fee.
- No one else charges me a fee for using a credit card, why on
Unlike a retail store where the discount fee charged by the credit card company to the
store is part of the price of all of the merchandise sold, taxes cannot be discounted,
thus the fee is a separate item which the cardholder can see. When you purchase goods at
a store with a credit card the fee charged to the store from the credit card company or
bank is part of the price of the goods you are purchasing. You do not see the fee, but
it is certainly included in the price of the items you are buying.
How is the processing fee arrived at? It seems high?
The County is not involved with setting the processing fee rate.
The processing fee is negotiated between the State Treasurer's
office and the credit card companies. By law, local governments
can only accept credit cards if specific issues of due diligence
are followed. Bidding and other issues are handled by the State
Treasurer on behalf of the participants in the Illinois EPAY program.
By combining many local governments throughout
the state, the EPAY program can negotiate a favorable rate. The rate
that has been negotiated is not out of line with rates paid by retail
outlets and in some cases is more favorable. If the County was required
to absorb the credit card fees, we would not be able to offer credit cards
as a payment option. The Illinois EPAY program is provided to units of
local government at no cost.